University of Connecticut |Text Message Alert Service
The University of Connecticut has created a text message alert service as one method to contact members of the UConn community in the event of an emergency. Please register your cell phone today.
It's easy to do - follow the registration link, log in using your NetID and password, and then enter your cell phone number and provider. While UConn's text message alert service is free of charge, your cell phone provider may charge a fee for delivery of messages based on your current calling plan.
This is an optional service that will be used primarily for potential, developing, or existing emergencies. You will receive a UConn text message alert advising you of the situation and directing you to additional information.
Read the Frequently Asked Questions for more information about the text message alert service.
Frequently Asked Questions - Text Messages & Cell Phone Registration
Who can sign up for the text message alert service?
The text message alert service is available for use by faculty, staff, and students of the UConn community in Storrs, the regional campuses, and the School of Law.
Is participation in the text message alert service mandatory?
Participation in the text message alert service is not mandatory; however, all faculty, staff and students who have cell phones are encouraged to register. The text message alert service is one of several ways in which the University may contact the community in the event of an emergency. Other methods of communication include website alerts, email, voice mail, Code Blue Phone Kiosks and outdoor sirens.
What if I don’t have a NetID?
A NetID is issued to all faculty, staff, and students of the University of Connecticut. If you have not accessed your individual NetID, follow this link to the NetID registration page at University Information Technology Services.
Once you have activated your NetID, return to this website to log in and register your cell phone to receive text message alerts.
Will I be charged on my phone bill for text message alerts?
There is no charge for signing up to receive text message alerts. Your cell phone provider may, however, charge a fee for delivery of messages based on your current calling plan.
What if my cell phone is not set up to receive text messages?
If your cell phone is not set up to receive text messages, then you cannot participate in the text message alert service. Contact your cell phone provider if you are interested in receiving text messages.
Can I register more than one cell phone?
Currently the notification system is set up to register one phone per NetID. Future plans call for expanding the number of phone numbers that can be registered.
What if I don’t have a cell phone?
The text message alert service is one of several ways in which the University will contact the community in the event of a emergency. Other methods of the system include website alerts, email, voice mail, Code Blue Phone Kiosks, and outdoor sirens.
Landline telephones and some pre-paid cell phones cannot be registered due to limitations of the providers’ service.
What if my cell phone number changes?
If you change your cell phone number, return to the Alert Notification System website and update your cell phone information.
What if I change cell phone providers?
If your cell phone provider changes after you have registered, return to the Alert Notification System website and update your cell phone information.
What if my cell phone provider is not listed as an option on the registration page?
Certain providers, including TracFone and Jump cell, are not compliant to receive text messages from an email account. As such, at this time you will not be able to register with UConn's text message alert service.
After I have registered, how do I confirm that my cell phone will receive an alert?
Once you have entered your cell phone information, you may test your ability to receive an alert text message by pressing the “Send Test Text Msg” button on the registration page. Your cell phone provider may charge a fee for delivery of messages based on your current calling plan. If you have questions about this cost or your ability to receive a text message, please check with your cell phone service provider.
If you experience problems receiving a test text message, contact the Help Center at (860) 486-4357 for assistance. Please note that the transmission time for text message delivery can vary.
What if I am not able to register?
If you have checked to be sure that you have entered your information correctly and still find you cannot register, please contact the Help Center at (860) 486-4357 for assistance.
How can I opt out of the University’s text message alert service?
You can opt out (discontinue) at any time just as easily as you signed up. Log in to the registration page with your NetID and click the "remove information" button.
What will the text message alerts tell me?
Text message alerts will notify you of an emergency situation affecting the UConn community and direct you on where to get further information.
Will my cell phone number be used for any other purpose(s) other than notifying me of emergencies?
The information that you provide may be added to University databases to be used for other University business and academic purposes.